Internal Order status(TECO) update issue

[Former Member]

Hi,

we are using CRM & ECC. For each contract item one IO will create in our existing implementation.

I am trying to update IO status to TECO when contract item status is XXX.

So we have created RFC in ecc used FMs, KAUF_ORDER_ACTIVITY->KAUF_ORDER_STORE-> COMMIT WORK AND WAIT.

I am updating TECO status using rfc fm from crm to ecc. Once my rfc updates status to TECO again standard crm outbound queue is updating the status BUTA -revoke technical completion.

My requirement is I want update TECO status based on my validations of CRM Contract but standard crm outbound Queue is coming and revoking, I need some enhancement where I can add my own validations.

.

Thanks.

[mmcisme1]

Have you tried looking for a BAPI to do the update?

[Jelena]

"Why" - not sure we could possibly know with so little information provided but "where to check" - status updates should be reflected in the change documents or designated status change tracking. Not sure about IOs but in the production orders there is a special menu that shows how the statuses were changed and by which user ID. You can deduct "why" from there probably.

[Former Member]

here I found.

I am updating TECO status using rfc fm from crm to ecc. Once my rfc updates status to TECO again standard crm outbound queue is updating the status BUTA -revoke technical completion.

My requirement is I want update TECO status based on my validations of CRM Contract but standard crm outbound Queue is coming and revoking, I need some enhancement where I can add my own validations.

Thanks.

[Jelena]

"I want" is not a requirement. That aside, I'd suggest to discuss this with a functional specialist. They should know how the statuses are configured exactly, what is the business process, etc. They should also participate in writing the functional specification for any ABAP development.