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Implementing ASK HR module in the C4C module.

Dec 21, 2017 at 03:04 PM

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Former Member

Hi All,

I am trying to implement Employee central service center with SAP C4C integrating with Success factors Employee Central. I got stuck in Configuring mashup with Employee Central for enabling agents to access the Success Factors Employee Central system within their agent work space. can anyone please help me achieving this functionality. To be clear i am trying to implement this future.capture.png

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2 Answers

Keshav Harake Dec 21, 2017 at 09:17 PM
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Hi Sid,

I am not an Expert in Mashup but better understanding go through it .

https://blogs.sap.com/2014/02/03/understanding-mashups/

https://archive.sap.com/discussions/thread/3942589

Br,

Keshav

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Former Member

Hi Keshav,

Thanks for the help.. Even in the link which you gave there are no clear steps how to implement this. If possible can you please send me some documentation regarding getting data from Successfactors employee central to C4C through HCI

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Hi Sid,

Prerequisites

You have deployed required user credentials for SuccessFactors Employee Central system. In case you plan to configure basic authentication from HANA Cloud Integration (HCI) to SAP Hybris Cloud for Customer, then you need deploy the user credentials for SAP Hybris Cloud for Customer. If you plan to use client certificate based authentication then no credentials needs to be deployed for SAP Hybris Cloud for Customer system

Here is the link.

https://help.sap.com/viewer/9d1cadae7882412983d3453e7f7abf8a/1708/en-US/28eebdf130ba4e5ab737db5a2349e68b.html

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Former Member

Hi Keshav,

Thanks for your help. I had the same documentation with me. The integration between success factors, HCI and C4C was already done. Now i am trying to figure out configuring mashup with Employee Central for enabling agents to access the Success Factors Employee Central system within their agent work space

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Gabriel Brage
Dec 21, 2017 at 06:01 PM
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Hello Sid,

I am not an expert in Mashup configuration, but I think that this link should assist you:

https://archive.sap.com/discussions/thread/3942589

Best Regards

Gabriel Brage

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Former Member

Hi Gabriel,

I have knowledge in mashup. Even in the link which you gave there are no clear steps how to implement this. If possible can you please send me some documentation regarding getting data from Successfactors employee central to C4C through HCI.

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