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KM TREX not indexing

Hi

I have a problem regarding the TREX.

I have this folder indexed.

I create resources in this folder by a custom WDP application.

Basically i will upload a .pdf or .doc file from desktop to this folder.

Now the problem is some of the documents are not getting indexed.

There are very few documents though, but i cant find a reason why it is not getting indexed.

Now, when i check the properties of the documents which gets failed, i dont see any problem.

If i simple press "Save" button, the document starts gettign indexed and thus it gets indexed.

Here, i am not changing any property, but simply pressing the save button.

Till date, i couldnt reproduce the error.

But since this error was reported from Prod, we want to know why this error comes and how it can be avoided.

Please give ur thoughts...

Regards

BP

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Apr 10, 2008 at 09:58 AM

    Hi BP,

    The first and foremost thing, check the Index which is showing the error.If you have System Admin rts you can check that in Index Administration under KM. Then you can should check for Application log,Indexing monitor to check whether the index server of TREX is up and running. Check for the TREX monitor.

    You have to check these all then in application log check for the error on the document...

    All these can pose errors you have to give hard try for checking the errors...

    But i can suggest you in each of the stage...

    Regards

    Piyush

    Pl reward points if this helps!!!

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