Skip to Content

Incident creation time

Hello, in Solman 7.2 SP6 when we create incident, it's show different time in incident and in result list of search.

In incident:

in search:

We opened message at SAP AGS, but SAP answer that by default created time field ''STRUCT.CREATED_AT' uses UTC as the time zone and it's not a defect, it's SAP design.

What should i do to see in searh result list in collumn "Created on" right time value, which i had in incident?

time.png (10.1 kB)
time.png (23.2 kB)
Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Feb 12 at 08:09 AM

    Hi Anton,

    You may change the value in method GET_POSTING_DATE of component AIC_INCIDENT_S by fetching the POSTING_DATE.

    -Ricky.

    Add comment
    10|10000 characters needed characters exceeded