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Incident creation time

Dec 21, 2017 at 03:31 AM

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Hello, in Solman 7.2 SP6 when we create incident, it's show different time in incident and in result list of search.

In incident:

in search:

We opened message at SAP AGS, but SAP answer that by default created time field ''STRUCT.CREATED_AT' uses UTC as the time zone and it's not a defect, it's SAP design.

What should i do to see in searh result list in collumn "Created on" right time value, which i had in incident?

time.png (10.1 kB)
time.png (23.2 kB)
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1 Answer

Ricky J Feb 12 at 08:09 AM
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Hi Anton,

You may change the value in method GET_POSTING_DATE of component AIC_INCIDENT_S by fetching the POSTING_DATE.

-Ricky.

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