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Failed to sign the SAP HANA Cloud connector certificate for account..verify config and proxy

Dec 22, 2017 at 01:18 AM

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Hi Community,

Someone please provide the inputs to resolve this issue.

Failed to sign the SAP HANA Cloud connector certificate for account <accountname>. Verify configuration and proxy settings — see ''Logs'' for details

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3 Answers

Richard Zhao
Dec 22, 2017 at 03:32 AM
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Hello, Anudeep. Are you able to sign in SAP HANA Cockpit?If not, there must be something wrong with you HANA cloud database. thanks

https://hanadatabaseYourAccunttrial.hanatrial.ondemand.com/sap/hana/uis/clients/ushell-app/shells/fiori/FioriLaunchpad.html?siteId=sap|hana|admin|cockpit|app|cockpit#

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Ivan Mirisola
Dec 22, 2017 at 01:28 PM
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Hi Anudeep,

Did you see this SAP Note already?

Check this question and how they have fixed it as well.

If you are still facing this issue, please check the Could Connector logs for any relevant information to troubleshoot. If this doesn't give you any clues, plase post the Java error issued on the logs here so we can have a look.

Regards,
Ivan

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Anudeep Paleru Feb 01 at 08:06 PM
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Thanks Ivan and Richard.

The root cause was issue with bluecoat proxy.

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