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Appointment Priorities

Former Member
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Hi,

Is it possible to diverse appointment priorities according to transaction types on CRM 4.0?

For service order - BUS2000116

ZRVO > very high, high, medium, low

ZRVQ > high, medium, low

Regards.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Sadi,

Generally priorities are not defined specific to tranaction type.

IMG > CRM-> Transactions --> Settings for activities --> Maintain activities,goals and priorities ---> Maintain priorities of dates

However you can default the priority for your transaction type.

Go to your transaction type below IMG path

IMG --> CRM --> Transactions --> Basic Settings --> Define tranaction type

Choose your trasaction type and go to assignment of business transaction categories

Select business activity and goto customizing header

set the default data as priority medium (whatever you want)

I hope it helps.

Regards,

Madhu