on 10-20-2016 8:57 PM
We are using SAP CRM as a platform for quality and technical issues related to our products. We use Service request as the first entry point and have added a lot of information in this transaction type. At the moment we have 5 different multilevel categorizations active in different assignment blocks.
We have now started to improve this document based on business needs and need to add 2 new categorization schema, so in total we will have 7.
Is it possible to have more than 5 and if yes what kind of steps do I need to take? I have done the web ui configuration. The missing part what I can see is the part where I should assign the transaction type to a catalog category to be able to select the application area in the category modeler. Since we already use W, C, D, E and T types there are no one available.
Hello Marcus,
I attached some screenshots to clarify how the linkage between transaction type and application area. Hope it is clear for you.
As shown below, I configure C and D types for transaction type ZCSR and in Category Schema the entries will be available.
1. Configuration path
2. Assign Transaction Types to Catalog Categories
3. Available in Categorization Schema
Regards,
Webster
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