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opening *.xlsx attachment error approver workitem in workflow

Hi

While opening *.xlsx file for an approver in workitem in sap inbox, the user gets the error 'different format than specified in file extension. Verify if the file is not corrupted'. The user can open the file & data is appearing perfectly fine. However the error message should not appear while opening.

Please suggest a solution.

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1 Answer

  • Dec 20, 2017 at 08:06 AM

    It’s telling you that the file is not a real Excel spreadsheet, but something else. Open it with notepad and have a look. An xlsx is compressed xml and will appear as garbage.

    If Excel is able to interpret the data it will do so and therefore it appears normal.

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