500 SAP internal server error

[Former Member]

Helo!

We just had error:

error.png

SAP went down, and when I asked IT department what was the problem, they said, that it was a SAP product - PLAN055, and they send me the error. Here is what they send to me:

Time Stamp Severity Log Name WP VM Thread Name User Client Session ID 2017-12-18T09:32:27:436+01:00 ERROR com.sap.sce.engine.ddb.ddbc_inst 14 53 RFC Server (in-process) CC034 400 SID:ANON:sicrsapl1_CRS_70:Ga66i5jc1pbmEdTk_cB3r7CVD9FHYduVePUlJjgn-ATT5A33E00FD93A0580E1008000AC1016A7 Message: ddbx_check_user_input_forbidden_p --> java.lang.IllegalArgumentException: Illegal user value: PLAN055 for #[cstic: PLAN_SERVICE1 uid(37)] rejected - user input is not allowed at com.sap.sce.engine.ddb.ddbc_inst.ddbx_check_user_input_forbidden_p(Lcom/sap/sce/engine/ddb/ddbc_c_variable;Lcom/sap/sxe/util/cstic_value;)Z(ddbc_inst.java:1921) at com.sap.sce.engine.ddb.ddbc_inst.ddb_set_or_replace_val(Lcom/sap/sce/kbrt/kb_cstic;Lcom/sap/sxe/util/cstic_value;Lcom/sap/sce/engine/expl_owner;)V(ddbc_inst.java:2974) at com.sap.sce.front.base.Cstic._insertEngineValue(Ljava/lang/String;Lcom/sap/sce/engine/expl_owner;)Z(Cstic.java:1198) at com.sap.sce.front.base.Cstic._setValues([Ljava/lang/String;Lcom/sap/sce/engine/expl_owner;)V(Cstic.java:1052) at com.sap.sce.front.base.Cstic.setValues([Ljava/lang/String;)V(Cstic.java:1038) at com.sap.spc.document.rfc.SetCsticsValues._setCsticValues(Lcom/sap/sce/front/base/Cstic;Lcom/sap/conn/jco/JCoTable;Z)V(SetCsticsValues.java:178) at com.sap.spc.document.rfc.DeleteCsticsValues._handleValues(Lcom/sap/sce/front/base/Instance;Lcom/sap/conn/jco/JCoTable;ZC)V(DeleteCsticsValues.java:114) at com.sap.spc.document.rfc.SetCsticsValues.handleRequest()V(SetCsticsValues.java:69) at com.sap.spc.document.rfc.SCECommand.handleRequest(Lcom/sap/vmc/RFCContainer/Call;)V(SCECommand.java:519) at com.sap.vmc.remserver.RFCDispatcher.handleRequest2(Lcom/sap/conn/jco/JCoFunction;)V(RFCDispatcher.java:995) at com.sap.vmc.remserver.RFCDispatcher.handleRequest(Lcom/sap/conn/jco/JCoFunction;)V(RFCDispatcher.java:746) at com.sap.conn.jco.rt.VMCServer.dispatchRequest(Lcom/sap/conn/jco/JCoFunction;)V(VMCServer.java:907) at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcServer.dispatchRequest(Lcom/sap/conn/jco/rt/ServerWorker;Ljava/lang/String;)V(MiddlewareJavaRfc.java:3680) at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcServer.listen(Lcom/sap/conn/jco/rt/ServerWorker;)V(MiddlewareJavaRfc.java:2724) at com.sap.conn.jco.rt.VMCServer.listen()V(VMCServer.java:757) at com.sap.conn.jco.rt.VMCServer.run()V(VMCServer.java:682) at com.sap.vmc.remserver.RfcServer.run()V(RfcServer

Thank you.