deletion of PR work items from AGENT inbox

24 Views

Hi folks,

I am new to work flow and I have small peculiar issue in pr creation workflow .

I'm using releasestepcreated Event to trigger a mail to agent inbox.

A work item shoots to the inbox of the relevant agent for approval depending upon the release stratergy defined. but main problem is when the PR creator changes the data in ME52N and when the release strategy changes it again shoots an another work item and the older workitem still exists. when user click either of them it leads to the same ME53N display.Please help me with deletion of older work item from inbox for any particluar PR Number.

The work item should also be triggered for change in PR(ME52N) correspondinlgy deleting the older work item in the agent Inbox.

Please help me with the issue as the issue was placed under priority by the client.

thanks and regards

Krishna Mukthineni

Edited by: krishna mukthineni on Apr 8, 2008 6:26 PM