Setting Priorities to M2 and M3 Notification Types

[Former Member]

Hi Gurus,

Is it possible to enable the Priority field for Notification Types Malfunction and Activity Report or is it only available for Maintenance Request in IW21 transaction?

Points will be rewarded!

Michel

[Former Member · Accepted solution]

HI,

you can assign priority types to Notification Types Malfunction and Activity Report also

pls check this

Path: IMG - Plant Maintenance and Customer Service -

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Maintenance and Service Processing- Maintenance and Service Notifications-- Notification Processing-- Response Time Monitoring- Define Priorities Assign Priority Types to Notification Types

regards

satish

[Former Member · Accepted solution]

Hi Satish!

Thanks for your tip.

In fact, the M2 and M3 notification types are already set for priorities as M1 is. However, they are not been showed at Start/End Dates subscreen.

How can we enable this subscreen to show as M1 type does?

Thanks,

Michel Khouri

[Former Member · Accepted solution]

HI,

for this what you have to do is go to sproplant maintenance and customer service-maintenance and service processing-maintenance and service notificationoverview of notification type

select your notification type and go to screen structure for extended view if you see here the first tab will be 10\TAB01 and description is Notification 1. Select that one go to details

in that you can find screen area which consists of 5 sub screens screen area1 to screen area 5.

In Screen area-4 if you see in M1 notification type input is 040--basic dates so change accordingly in M2 and M3

see here in these screen area1 to 5 you can select subscreens of your own. so if you input 040--basic dates in your notification types you will get priority field.

try this and pls let me know for further clarrifications

pls reward me with points if it is useful to you

regards

satish

[former_member192718]

Priority type is not related to T.Code iw21. It is assigned to notification type. It can be malfunction,activity,breakdown any notification type.

In customizing you assign priority type to notification type. You will get what you want.

Regards,

Kaushal Rai