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Live Activity Quick creat b2b customer

Hello, experts!
Please help
I have to activate quick creation for b2b customer, but I cannot find it in adaptation mode, under related task screen section. In AdaptMode SL there is no such option https://i.imgur.com/lrqyvEl.png . But I have see Button Create b2b in RUI interface https://i.imgur.com/qNFbOsR.png .

There's something more needed to be activated in order to have the quick creation of customer in the LIVE ACTIVITY pane? Thanks in advance for your advice.

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1 Answer

  • Best Answer
    Dec 20, 2017 at 05:26 PM

    Hello Andrey!

    The Silverlight and HTML5 UI do not support the quick creation of b2b customer via Live Activity. This feature has only been enable in RUI. SAP Hybris Cloud for Customer product management team is developing several new features for Tickets and Live Activity. However most of this features are only support in RUI, so it wont be possible to achieve the same functionalities in older interfaces (Silverlight and HTML5).

    Thank you, Kevin Fernandes

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