report RPTARQEMAIL

We are using standard ESS leave request workflow Ws123000111.

This is working absolutely fine for us . We want that when approver receives a workitem in UWL tasks , a mail should be sent to his Microsoft Outlook Inbox. Also on approval/rejection , requestor should be notified by outlook mail about approval/rejection of his leave request.

When we run standard report RPTARQEMAIL , it shows correct email ids of requestor and approver , but at times mail is received by them and at times not .

Is there any other report we need to run after that or we are missing some settings .

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