report RPTARQEMAIL

[former_member182468]

We are using standard ESS leave request workflow Ws123000111.

This is working absolutely fine for us . We want that when approver receives a workitem in UWL tasks , a mail should be sent to his Microsoft Outlook Inbox. Also on approval/rejection , requestor should be notified by outlook mail about approval/rejection of his leave request.

When we run standard report RPTARQEMAIL , it shows correct email ids of requestor and approver , but at times mail is received by them and at times not .

Is there any other report we need to run after that or we are missing some settings .

Reward Points will be awarded for good useful answers.

[martin_nooteboom · Accepted solution]

Do you mean sometimes user A gets the e-mails and sometimes not? Or do you mean that some users get the mail and others don't?

If it is the first one check to see if the emails are there in SCOT (or in the overview via transaction SOST) and if so if there are any errors. If they are there and the status is green, you should check with the exchange guys to see if there is a problem there.

If it is the second check if the users have an e-mail address maintained.

Regards,

Martin

[former_member182468]

closed

[former_member182468]

it was basis problem

[imthiaz_ahmed]

Did you scheduled this report RSWUWFML2?

Regards,

IA