i have this printer problem for a few weeks now..
here's the story:
i installed a new driver for printer ricoh aficio 3235C
driver: aficio 3235C PCL6
device type: HPLJ4000
the printer is working fine but user has requested paper tray should be in tray 3
i changed all the settings to tray 3, in spad output device 'default tray' to Paper tray 3 and 'paper tray info' tick the tray 3 box.
printer settings in control panel were also changed to tray 3
after testing, user claims its still printing in tray 1
so i installed the device type recommended in note 458047
the new device type is ZA001014.
after testing, the user tells me its still tray 1.
what should i check here?
did i miss any settings?
hope someone could help.