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Former Member
Apr 07, 2008 at 05:07 AM

CRM implementation - Technical Help


Hi Experts,

My company is planning to implement CRM 2007. Functional side will be handled by a consulting company, whereas, technical side will me managed inhouse. In this regards I would like to know your opinion whether to use BSP or Web Dynpro for presentation. Can I focus on one of these only and get all the work done satisfactorily as far as CRM is concerned?

If I should focus on either one, should I focus on BSP or WDA? What are the advantages or disadvantages of either.