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author's profile photo Former Member
Former Member

FireFighter Functional Scenario Needed

Hi All,

Can anyone plz tell me in which situation or scenario the FireFighter is used?

A detailed example would be a great help. As such there is no document or guide available on functional usage. Atleast in my knowledge.

Regards,

Faisal

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    author's profile photo Former Member
    Former Member
    Posted on Apr 04, 2008 at 01:01 PM

    eg All Contractors.

    A new contractor joins a company. In there standard SAP role they have only 1 transaction available, the FireFighter Transaction.

    They logon in themorning using their standard SAP role and then have to log onto FireFighter to perfrom any work and automatically have that work logged via FireFighter.

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    • Former Member

      Hi,

      let me add one thing:

      FireFighter actually serves an emergency user concept.

      It is NOT practical for users following their daily business - as it is not about collecting data (who did what) but also to REVIEW this data. Who will sit down once a week/month to review everything all the contractors did?

      Sure you could filter for critical actions, but that's what Compliance Calibrator does. Be aware of not creating huge amounts of data with FireFighter.

      My example would be: A person who is usually not responsible for this has to release an urgent purchase order, because the person responsible is not available. There are a lot of examples.

      Regards

      Daniela

  • author's profile photo Former Member
    Former Member
    Posted on Apr 08, 2008 at 02:13 AM

    Hi Faisal,

    We use FF mainly for our Developers who are restricted to Display activity in the SAP production system.

    With a FF id, the developers can obtain the needed "update/change" activity they may need to address unforseen production issues in the middle of the night or to handle transactions that may be identified as 'critical' to the business / finances of the company

    The FF access provides the reporting feature that is reviewed by our audit area and is forwarded to management for review and a sign-off approval; this process is accepted by the external auditors whenever they review the access provided our developers in a production system

    We also have used it to provide external auditors the access they may need during their audit review; this allows all their activity to be recorded for review

    Jerry Synoga

    Ryerson

    630-758-2021

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 04, 2008 at 11:14 AM

    You decide when a user should require FireFighter access.

    Every compnay has a different view and therefore different configuration.

    Examples of FireFighter usage include:

    Support Users

    Development Users

    All Contractors

    There is not right or wrong solution, just one that suits a particular company.

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 04, 2008 at 01:15 PM

    Of Course it is practical to use in the scenario I described above as it is being used by a client to do that.

    How you choose to use the software is down to you, and you should not limit yourself to the scenarios as described in the manuals.

    If it works for you it works.

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 14, 2008 at 10:34 AM

    Hi All,

    Sorry for not responding for quite sometime due to some travelling purpose.

    Thanks alot for giving me your valuable inputs

    Thanks and Regards,

    Faisal

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