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IT declaration for while downloading pdf document is blank

Dec 19, 2017 at 04:30 AM

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Dear Guru's,

we are facing issue while downloading it declaration form in ESS portal 7.4.

1. we could not download or upload in ECC itself, but after assigning DMS with KPRO settings we were able to download and view the document in pdf.

2. when we try to view in ESS Portal, document size displaying as zero and on downloading it ends with a blank document

Kindly help on this

Thanks in advance

Regards,

Mithran

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1 Answer

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Former Member Dec 20, 2017 at 08:09 AM
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Did you configure the form name in feeature 40GAD for pdf view of your IT Declarations

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Hi,

Thanks Shankar Reddy Chamala for your response.

40GAD is already configured. We were able to download from ECC and view it, where as from portal side pdf document is displaying as zero and while downloading it gives blank document

Thanks in advance.

Regards,

Mithran

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Former Member
mithran vel

Can you place the screen shots of 40GAD configuration and portal screen shots.

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Hi Shankar Reddy Chamala,

Thanks for your reply and sorry for late response

We have raised with SAP also meanwhile but no response.

It declaration document we are able to upload and post saving document size goes zero and on downloading we are not getting entire information, just a blank document. Is there anything to do with content server repository?

Regards,

Mithran

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Hi Shankar Reddy Chamala,

The Issue has been fixed, problem is with BAPI call conversion. After resolving the BAPI call conversion issue is fixed.

Thanks & Regards,

Mithran

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