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Former Member

Problem with approving downloads - Need to set up SAP Customer Numbers??

Hi All

I need some help here as I cannot approve any downloads for some reason. Basically whenever I attempt to 'Confirm Downloads' if get the following message:

No customer numbers in transaction AISUSER

I have tried to go through this process but I am having a few problems. E.g When I get to the 'Gets Customer Numbers from SAP Portal' i get the following error:

The RFC-user does not belong to a VAR- or CCC-customer number

So does anyone have a guide on how to set this up?

Many Thanks

Phil

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    author's profile photo Former Member
    Former Member
    Posted on Apr 04, 2008 at 11:11 AM

    Hai,

    You need to create an entry in the tcode - AISUSER with the solution manager user and and to which SAP Support Portal S-user it is attached.

    Create an RFC connections SA-OSS and SAP-OSS-LIST-001 and assign the S-user to them to communicate with the SAP Service and Support.

    Check the OSS notes - 1024932.

    Thanks and Regards,

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 04, 2008 at 10:25 AM

    Hi

    You should update a S userid in the dswp settings for communicating with the portal. The Suser should have all permissions to update the data from the portal.

    Regards,

    Maheswaran J

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 24, 2008 at 07:48 PM

    hello Gurus,

    we have a proble to comfirm downloads in Maintenence Optimizer, in task "select files" present the followin message:

    Error No customer numbers in transaction AISUSER

    we go to Tx AISUSER and have a User and contact person defined (our S user without S only numbers)

    we check RFC to SAP SAP-OSS, SAPOSS and SAP-OSS-LIST-O01 and woks OK.

    Please help

    Thanks

    HEPC

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