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HCP Mobile Service Issue

Oct 20, 2016 at 02:53 PM


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Former Member

Hi ,

I try to test the HCPMS ( Mobile Service ) from my trial account.

The first error I get is after I press Go To Service Button and the error is :

No datasource exists with name p...( my username ) or ... ( some random string ) .

I press ok and then I press on any tile and I get "Internal Server Error".

If I go to the Applications Tile -> New -> After I complete everything and I press Create, I get the message : Application Not created

I have to mention that I have assigned the needed roles , I have created the destinations, tried Firefox instead of Chrome, Incognito ,,, everithing I found related to this problem with no result.

Thank you ,

Alexandru Bratu

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1 Answer

Best Answer
Jitendra Kansal Oct 21, 2016 at 10:12 AM

It's very frequent seen error. I have experienced it many times, trying it in a private window worked for me.



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