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How to configure service desk

Former Member
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How to configure service desk

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi Bala

Please go this link.

https://websmp207.sap-ag.de/

Award points

Bhaksar

Answers (5)

Answers (5)

Former Member
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Hi Friend,

Can you help me with the service desk configuration ?

I use the solman 7.1.

Do you have any screenshots to help me ?

Thank you any help.

Regards,

Gustavo

Former Member
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hi there,

https://www. sdn.sap.com/ irj/sdn/weblogs? blog=/pub/ wlg/2988

https://www. sdn.sap.com/ irj/sdn/weblogs? blog=/pub/ wlg/3490

Former Member
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HI Rahul,

On this web blog, I am unable to find any thing related to service desk. If I do a find with ctrl F and use words 'service desk', it does not return anything.

Thanks & Regards,

Kunal.

markus_doehr2
Active Contributor
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Not sure where you are looking but

/people/kamran.ellahi2/blog/2006/01/13/setting-up-sap-service-desk-123-and-go is

Setting Up SAP Service Desk 1,2,3 and Go

/people/federico.babelis2/blog/2006/04/14/service-desk-configuration-guide-for-dummies is

Service Desk configuration guide for dummies.

The URL of the initial post has spaces in it - you need to delete them.

Markus

Former Member
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These links are good:

/people/kamran.ellahi2/blog/2006/01/13/setting-up-sap-service-desk-123-and-go is

Setting Up SAP Service Desk 1,2,3 and Go

/people/federico.babelis2/blog/2006/04/14/service-desk-configuration-guide-for-dummies is

Service Desk configuration guide for dummies.

However, they both apply to Solution Manager 3.2. Are there similar links for Solution Manager 4.0?

Former Member
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hi Hari,

can you send me service desk configuration documents

Regards

Former Member
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Dear Venkatesh,

I am also onto configuring Service Desk in Our Solution Manager System for Our Production System,kindly assist and Guide.We are having Solution Manager 4.0.

I hope you must have configured the Service Desk successfully,will you be kind enough to provide me the Documents and related SAP Notes.

You can either publish in this forum or can send to me on

Looking forward to you for an early reply.

Regards,

Unni.

Former Member
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Hi Bala,

I have sent you document with few screenshots.

Award points, it that document is useful.

Rgds, Hari.

former_member524429
Active Contributor
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May i have the information related to Service Desk Configuration in Solution Manager 4.0.

Also tell me the prerequisites for Service Desk Configuration in Solution Manager 4.0.

Thanks in Advance.

Former Member
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hi Hari,

can you send me service desk configuration documents

regards

TM

Former Member
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Hi Hari , can you please provide me the service desk scfreen shots i need to configure the client i don have any documents

veeragopalrao g

Former Member
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Hi,

can u plz send me doc to sri_xi at yahoo dot com

Thx in advance

Former Member
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Hi people,

Could you please s end me the steps guide of service desk?

More thanks

Former Member
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