on 04-02-2008 4:47 PM
How to configure service desk
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Hi Friend,
Can you help me with the service desk configuration ?
I use the solman 7.1.
Do you have any screenshots to help me ?
Thank you any help.
Regards,
Gustavo
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hi there,
https://www. sdn.sap.com/ irj/sdn/weblogs? blog=/pub/ wlg/2988
https://www. sdn.sap.com/ irj/sdn/weblogs? blog=/pub/ wlg/3490
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Not sure where you are looking but
/people/kamran.ellahi2/blog/2006/01/13/setting-up-sap-service-desk-123-and-go is
Setting Up SAP Service Desk 1,2,3 and Go
/people/federico.babelis2/blog/2006/04/14/service-desk-configuration-guide-for-dummies is
Service Desk configuration guide for dummies.
The URL of the initial post has spaces in it - you need to delete them.
Markus
These links are good:
/people/kamran.ellahi2/blog/2006/01/13/setting-up-sap-service-desk-123-and-go is
Setting Up SAP Service Desk 1,2,3 and Go
/people/federico.babelis2/blog/2006/04/14/service-desk-configuration-guide-for-dummies is
Service Desk configuration guide for dummies.
However, they both apply to Solution Manager 3.2. Are there similar links for Solution Manager 4.0?
hi Hari,
can you send me service desk configuration documents
Regards
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Dear Venkatesh,
I am also onto configuring Service Desk in Our Solution Manager System for Our Production System,kindly assist and Guide.We are having Solution Manager 4.0.
I hope you must have configured the Service Desk successfully,will you be kind enough to provide me the Documents and related SAP Notes.
You can either publish in this forum or can send to me on
Looking forward to you for an early reply.
Regards,
Unni.
Hi Bala,
I have sent you document with few screenshots.
Award points, it that document is useful.
Rgds, Hari.
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