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Former Member

Accounting document is not generated for Returns Delivery - PGI

Hi Friends,

This issue is related to returns process. I started with creating an order, delivery, PGI, Billing, return sales order, delivery and finally credit memo. The entire process is running smoothly but when I go back to returns delivery-PGI, the PGI is taking 651 mov type. However, no accounting document is generated. I am not able to comprehend the same.

Kindly suggest a solution.

Regards

Vineet Jaiin

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6 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Apr 02, 2008 at 10:38 AM

    Hi,

    Your process is correct but please check whether credit memo is blocked or not. If it is blocked then it will not create accounting document. Please remove the block then process it.

    Regards

    Sankar

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 02, 2008 at 10:40 AM

    Hello,

    Are you talking about the material document accounting document or the credit memo accounting document?

    Prase

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    • Dear Vineet

      I got a clue from your comments that

      "I check the regular delivery-PGI in the same process, the material accounting document is also not getting updated though it is being generated. The values reflected is 0"

      It is because of number range problem. To check that go to OBA7, select the document type WL (for goods issue) and check what value is maintained in "Number range". Make a note of it and go to VN01, select "Intervals" and see whether the same numeric value is maintained there.

      The same case for returns. In OBA7, select the document WE (for goods return) and check as explained above.

      Most probably, from the above, you will get a solution.

      thanks

      G. Lakshmipathi

  • Posted on Apr 02, 2008 at 10:45 AM

    Dear Vineet

    Go to VF03, give the credit memo number and check for document flow. If the status shows "Blocked", then go to VOFA, select the billing document type and remove the tick in "Posting Block".

    Also ensure that you have assigned "S2" in VOFA for the field "Cancel.billing type".

    thanks

    G. Lakshmipathi

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    • Former Member

      I have check it in VOFA but there is no posting block and also credit memo has already been prepared. I would like to know where is the assignment of material document done to the movement type. I think this could be the solution to my question.

  • author's profile photo Former Member
    Former Member
    Posted on Apr 02, 2008 at 10:46 AM

    Check whether you have maintain Moving Average Price in Accounting view of the materail master, If you haven't maintain it than Accounting document will not be generated at the time of PGI.

    Regards

    Prashant

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 02, 2008 at 11:32 AM

    hi,

    accounting document willnot be generated for returns. It will be generated for the credit memo that you have created.

    thanks

    krishna prasad

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 09, 2008 at 07:17 AM

    Thanx Friends,

    I have given points to the person who has helped me resolve this query.

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