Restriction based on Document Type in SAP C4C Service

Mohammed Fathelbab

Restriction based on Document Type in SAP C4C Service

Dec 14, 2017 at 08:26 AM | 305 Views

Hi Experts,

I have a requirement to restrict the user based on Ticket type.

I have two Ticket type ZD1 and ZD2. The requirement is to let the user to view both ZD1 and ZD2 but he can only change on ZD2. How can we do it in SAP C4C Service?

I have tried Code List Restriction, but it only restrict values not restricting the ticket access.

BR,

Mohamed

SAP Cloud for Customer add-ins

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Pardeep Kumar

Jun 13 at 09:28 AM

Hi Mohamed,

This issue is resolved or not? Can you guide me how you achieve this?

Appreciate your help.

Regards

Pardeep
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Keshav Harake

Dec 14, 2017 at 08:35 AM

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Hi Mohamed,

Please refer the blog.

https://help.sap.com/viewer/cea15f900ca04c4faa35d3044577fe27/1711/en-US/187c80f1763d1014b35e912b4d74f3e9.html

https://blogs.sap.com/2015/07/30/access-control-management-access-restrictions-explained-restriction-rules/

Thanks

Keshav
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6 Comments
- Mohammed Fathelbab
  
  Dec 18, 2017 at 11:09 AM
  
  Hi,
  
  could you please provide me with a screenshot for restricting with Ticket type?
  
  Appreciate your help
  
  Regards,
  
  Mohamed
  
  1
  
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Restriction based on Document Type in SAP C4C Service

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