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ERR 53000 B*TREE problems with MaxDB 7.5.0.38

Hello,

in the last days we had 2 db crashes and we don't know the reason. In the knldiag.err we have the following entries:

.....

2008-03-28 21:33:06 0x538 ERR 53000 B*TREE No separator found #; 8

2008-03-28 21:33:06 0x538 ERR 18196 DBCRASH vabort:Emergency Shutdown, vgg01.c: 5402

2008-03-31 09:50:22 --- Starting GMT 2008-03-31 07:50:22 7.5.0 Build 038-123-133-420

2008-03-31 10:03:19 ___ Stopping GMT 2008-03-31 08:03:19 7.5.0 Build 038-123-133-420

2008-03-31 10:05:31 --- Starting GMT 2008-03-31 08:05:31 7.5.0 Build 038-123-133-420

2008-03-31 21:37:08 0xC80 ERR 53000 B*TREE IdxOrder.SubNode invalid; 772928

2008-03-31 21:37:08 0xC80 ERR 18196 DBCRASH vabort:Emergency Shutdown, vgg01.c: 5402

2008-04-01 09:44:48 --- Starting GMT 2008-04-01 07:44:48

I think there's a problem with an index (because of message "IdxOrder.SubNode...) or is there a problem with physical memory ?

In DBM-GUI there are no indexes marked as bad...

any help appreciated......GERD KOENIG.....

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3 Answers

  • Apr 01, 2008 at 10:22 AM

    Dear Mr. Koenig,

    to clarify what's going on here a deeper investigation is required. Are you an SAP customer

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  • Apr 01, 2008 at 10:26 AM

    Dear Mr. Koenig,

    to clarify what's going on here a deeper investigation is required. Are you an SAP customer with access to the Support Portal? In this case I recommend to open a support ticket on BC-DB-SDB. One of the MaxDB support staff will connect to the affected database and analyze via this way.

    Best regards,

    Martin Koerner

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    Former Member
    Nov 13, 2008 at 08:55 AM

    has been handled by the customer itself...

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