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SCP Trial Account: Our records indicate that your user does not have any accounts in this region

galenprabhu
Participant

Hi,

My P-Trial SCP account is showing that

Our records indicate that your user does not have any accounts in this region.


How to solve this issue?But my other subscriptions are still access able.like my flpportal subscription working fine.

Web IDE service showing like forbidden

Web IDE full stack showing like No Application is available to handle this request.

Please help me on this.


Thanks & Regards,
Prabhu M.

Accepted Solutions (0)

Answers (3)

Answers (3)

former_member213660
Participant

Hi Prabhu

After creating your account on the trial landscape, you should be able to open and use your account.

Have you gone to the Home button and after created the account?

Please check the following screen shot:

galenprabhu
Participant
0 Kudos

Hi Ferreira,

Thank you for your reply.

Yes, I did.

Regards,

Prabhu M.

former_member213660
Participant
0 Kudos

Hi Prabhu

Try to delete all your browser cache.

Regards,

Augusto Ferreira

galenprabhu
Participant
0 Kudos

Hi Ferreira,

I have tried by clearing all my browser cache,but still it remain the same.

Regards,

Prabhu M.

former_member213660
Participant
0 Kudos

Hi Prabhu

Have you tried to create a new user?

Or login using your email rather than your P-user?

Best Regards,

Augusto Ferreira

galenprabhu
Participant
0 Kudos

Hi Ferreira,

Yes, I have tried to create a new account,but it shown like This e-mail address has already been registered.

While logging in using email/P-User its showing the same.

Regards,

Prabhu M.

Hem
Participant
0 Kudos

Hi prabhu,

Please contact technical assistance in SAP CP. Find the attached images for your reference.

Regards'

Hem

galenprabhu
Participant

Hi Hemsagar Elugu,

Thank you for your reply, I have contacted them, They told me to post it in SAP Community.

Thanks and Regards,

Prabhu M

former_member213660
Participant
0 Kudos

Hi Prabhu

Have you created your trial account yet?

Try to click at the "Home" button appearing in the screen shot you've provided, and after that click on "Neo Trial".

Let me know the outcome.

Best Regards,

Augusto Ferreira

galenprabhu
Participant
0 Kudos

Hi Ferreira,

Thank you for your reply,as you said i have tried.

It shows like the old one.

Regards,

Prabhu M.