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Former Member

Purchase Order not created for a Shopping Cart

We have a few Shopping Carts created in SRM which did not transmit as PO to our backend R/3 system. This happened because our R/3 system went down for a couple of hours and the Shopping Carts were created during this time. We tried to submit these Shopping Carts through the Application monitor later and the SRM system gave a message "Processed Successfully". However, POs for these Shopping Carts were not created and the Shopping Carts have a status of "Item in transfer process".

The Shopping Carts have already got a PO number assigned to them through the SRM system. However these PO's have not been created in the backend R/3 system

We are struggling to find the failed RFC calls with the help of BASIS so that we can possibly reprocess them. Alternatively we are also looking for a way to retrigger the PO creation for these Shopping Carts.

I need ideas to resolve this issue.

Many thanks in advance.

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3 Answers

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    Former Member
    Apr 01, 2008 at 12:26 PM

    I assume PO is created in the SRM system; SC will also need to be transferred to backend system as purchase requisitions;

    1. Use BBP_PD_PO_TRANSFER_EXEC function module to push the PO once again to the backend system; If there are any errors, system will prompt you informing the same.

    2. To retrigger the SC->PO processing; please use the BBP_PD_SC_TRANSFER function module to push the SC into PO;

    Please reward points if useful.

    Thanks

    Kasee Palaniappan

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    Former Member
    Apr 01, 2008 at 12:47 PM

    A clarification.. WE have a Classic Scenario. PO is created in the backend system from the Shopping Cart. There is no PO created in SRM.

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    • Former Member

      Not sure if you received an answer or not, but this is what we have had to do in the past:

      1. Run BBP_PD for the shopping cart to see what the purchase requisition number will be on the backend system. The requisition number will still be provided even if it fails to transfer to the backend.

      2. Run FM BBP_PD_SC_RESUBMIT. The object key field will be the requisition number; the object ID field will be the shopping cart number.

      Hope this helps.

      Monique Stephens

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    Former Member
    Apr 01, 2008 at 06:01 PM

    Hi,

    Check if any log captured in SM58 during that period and update us.

    Regards,

    Ram.

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