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Mar 31, 2008 at 10:02 PM

IPC integration for CRM 5.0

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Dear Community,

I am implementing CRM 5.0 internet sales. Should I integrate the IPC with ECC or CRM? Our system setup is as follows:

1. ECC is the leading system for creating products, customizing for pricing and products.

2. Pricing condition type maintenance happens in CRM

3. CRM is the leading system for creating business partners and replicating them to ECC.

In the IPC installation steps, it says a knowledge base download is required. What system should I download the knowledge base from?

Please help, will definitely award points.

Thanks

Ritwik Sharma