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IPC integration for CRM 5.0

former_member63752
Participant
0 Kudos

Dear Community,

I am implementing CRM 5.0 internet sales. Should I integrate the IPC with ECC or CRM? Our system setup is as follows:

1. ECC is the leading system for creating products, customizing for pricing and products.

2. Pricing condition type maintenance happens in CRM

3. CRM is the leading system for creating business partners and replicating them to ECC.

In the IPC installation steps, it says a knowledge base download is required. What system should I download the knowledge base from?

Please help, will definitely award points.

Thanks

Ritwik Sharma

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi Ritwik,

Are you using Variant Configuration for Materials? Knowledge base is used for this purpose. If the answer is yes and your leading system is ECC for creating products, you need to replicate KB from ECC into CRM.

Regarding IPC, make sense to replicate Princing from ECC into CRM, as well

Regards,

Ijag

former_member63752
Participant
0 Kudos

Hi Imelda,

Yes, we do have variant configuration. So then we would need to connect IPC to ECC.

My second doubt is: If I replicate all configuration and master data from ECC to IPC. Then when I launch the B2B application and an internet user creates a sales order. Where does the sales order get created - In CRM or ECC, because as of current design, our orders are created in CRM and then they replicate to ECC.

Thanks for the help so far.

Ritwik Sharma

Former Member
0 Kudos

In CRM and then replicated into ECC.

There are delta loads to keep synchronized IPC in both systems.

Regards,

Answers (0)