Hi All,
I am creating a ACT in MSA selecting the ACTIVITY REASON as A001 - Regular Activity. When this ACT replicates to CRM i am getting a error. The reason is, in CRM the code for 'Regular Activity' is A1A0000001A001, where A1 = Catalog / A000001 = Code Group and A001 = Code.
This is what i did to resolve:
1. Checked the MSA mapping with CRM for the ACT Reasons.
2. Also implemented the note 1018977 in MSA. Generated successfully but still the code gets to CRM as just A001 with defaulting with A1 and A0000001.
This MAS change i did not do in MDW (DEV environment) but i did it on a mobile client having the local repository in it.
If anyone has any idea could you please let me know?
Thanks,
Karuna.