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Former Member

Editing a sales order removes customer material umber

When our users need to change the delivering plant in a sales order, the customer material number is wiped out. How can that be resolved?

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2 Answers

  • Best Answer
    Dec 14, 2017 at 06:36 AM

    You need to investigate why this happens, one possible reason could be custom code...

    For what is worth, I tested in a standard system - I changed only the delivering plant (everything else I kept the same) for an order item and this does not occur.

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  • Dec 14, 2017 at 07:33 AM

    Hi,

    check whether the customer material number exists for the changed plant.

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