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Addon for SAP B1 9.2 not visible on Browser Client

Dec 13, 2017 at 05:44 PM


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Hello Everyone.

I'm having a problem with my Addon. We have recenlty update our Business One from 9.0 PL6 to 9.2 PL9. This works fine and it seems that there is no problem.

I just generate a new version of our Addon using the ExtensionPackage, installed it on the ExtensionManager website and it works great on the Desktop Client.

The problem is that, when I open the Browser Client, the Addon is not there and can not execute it on the Browser Client.

Few Things:

- The client is using IExplorer. They're not able to install nor use any other browser

- The install .ZIP file was generated with ExtensionManager and the option "BOTH" for client Type is selected.

- The antivirus is disable.

- The DB is SQL 2014

I don't know what's going on. Anyone knows??

Many Thanks!


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Could you reproduce the issue in other environment?

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2 Answers

Edy Simon Dec 14, 2017 at 05:18 AM

Hi Jose,

Your Browser client is 32bit or 64bit?
Your Addon must be compiled against the same platform.
Have you install the Addon on the Server hosting the Browser Gateway Access?


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Bryan Gomez Dec 14, 2017 at 04:38 PM

Also make sure that when compiling the add-on, select the Browser.

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