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Help with CRM 2007 Installation!
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on 03-29-2008 3:41 AM
Hello,
I am installing CRM 2007 ABAP + Java Stack on Windows Server 2003 Standard Edition with MS-SQL Server 2005 as Database Server. I am facing error at the phase "Create SAP stored Procedures" in the step 025 of 220 (sap_add_dbccjob). Following is the description from the log files:
sapinst_dev.log
INFO 2008-03-28 14:10:00.535 [iaxxgenimp.cpp:774]
showDialog()
An error occured and the user decided to retry the current step: "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs".
TRACE 2008-03-28 14:10:00.551 [synxccuren.cpp:1115]
CSyCurrentProcessEnvironmentImpl::getEffectiveUser(iastring&)
effective user corresponds to real user
TRACE 2008-03-28 14:10:00.551 [iaxxejsexp.cpp:199]
EJS_Installer::writeTraceToLogBook()
Call block:MssProcs_ind_ind_ind_ind
function:MssProcs_ind_ind_ind_ind_PreStepPhase_ExeProcs_Preprocess
is validator: false
TRACE 2008-03-28 14:10:00.597 [iaxxgenimp.cpp:677]
showDialog()
Execution of preprocess block of |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs returns TRUE.
TRACE 2008-03-28 14:10:00.613 [iaxxejsexp.cpp:199]
EJS_Installer::writeTraceToLogBook()
Call block:MssProcs_ind_ind_ind_ind
function:MssProcs_ind_ind_ind_ind_PreStepPhase_ExeProcs
is validator: false
TRACE 2008-03-28 14:10:00.613 [iaxxejsexp.cpp:199]
EJS_Installer::writeTraceToLogBook()
t_MssMessages.remove(WHERE 1=1)
TRACE 2008-03-28 14:10:02.910 [iaxxejsbas.hpp:460]
EJS_Base::dispatchFunctionCall()
JS Callback has thrown unknown exception. Rethrowing.
ERROR 2008-03-28 14:10:02.910 [iaxxgenimp.cpp:731]
showDialog()
FCO-00011 The step ExeProcs with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs was executed with status ERROR .
TRACE 2008-03-28 14:10:02.926 [iaxxgenimp.cpp:719]
showDialog()
<html> <head> </head> <body> <p> An error occurred while processing service SAP CRM 2007 > SAP Systems > MS SQL Server > Central System > Central System Installation. You may now </p> <ul> <li> choose <i>Retry</i> to repeat the current step. </li> <li> choose <i>View Log</i> to get more information about the error. </li> <li> stop the task and continue with it later. </li> </ul> <p> Log files are written to C:\Program Files/sapinst_instdir/CRM2007/SYSTEM/MSS/CENTRAL/AS. </p> </body></html>
TRACE 2008-03-28 14:10:02.926 [iaxxgenimp.cpp:1155]
showDialog()
waiting for an answer from gui
sapinst.log
INFO 2008-03-28 14:10:00.535
An error occured and the user decided to retry the current step: "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs".
ERROR 2008-03-28 14:10:02.910
FCO-00011 The step ExeProcs with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs was executed with status ERROR .
I have checked the services and all the MS-SQL related services are up and running. Also, for MS-SQL Server 2005 installation i used the script _SqlAuth.vbs file, which installs MS-SQL with both Windows and MS-SQL Authentication types. Could this be related to this problem?
What do i need to fix so that i can continue the installation from here onwards? Please guide.
Thanks and Regards,
Vasu
- SAP Managed Tags:
- Windows Server
Accepted Solutions (0)
Answers (3)
Answers (3)
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Try to disable Symantec Endpoint Protection, Worked!
or any firewall protection.
Sergio Palacios Pavez
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Did you chhose the following settings while instalation,
Service Account - Select one of the following options:
1) Use the built-in System account for each service and choose Local system or Network Service.
2) Use a domain user account, and enter the user name and password.
Under Start services at the end of setup make sure that SQL Server and SQL Server Agent are selected.
.
Authentication Mode
1) Select Mixed Mode (Windows Authentication and SQL Server Authentication).
This mode is required for a Java or ABAP+Java system.
If you choose this mode, you have to set the password for the sa login.
.
Note: The password for the sa login must comply with the Windows password policy.
Collation Settings
1) Select SQL collations (used for compatibility with previous versions of SQL Server).
2) From the drop-down list select Binary order based on code point comparison, for use with the 850 (Multilingual) Character Set.
Let me know if it worked
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Thanks for the replies. The server on which i am installing CRM 2007 is part of a domain and i am installing CRM using domain admin account. Also, the system is 64-bit and loaded with Windows Server 2003 x64 Standard Edition and has hardware based RAID 1 and RAID5 and has following partitions:
C:\ [NTFS, 40GB] - Part of RAID1
D:\ [NTFS, 96 GB] - Part of RAID1
E:\ [NTFS, 270 GB] - RAID 5
I copied the DVD's to the following folders:
D:\Source\Database
D:\Source\Documentation
D:\Source\j2sdk-1_4_2_09-windows-i586-p.exe
D:\Source\jce_policy-1_4_2.zip
D:\Source\SAP Business Suite (CRM Mobile New Install)
D:\Source\SAP Business Suite (CRM Mobile Upgrade)
D:\Source\SAP Business Suite (Installation Export)
D:\Source\SAP Business Suite (Installation Master)
D:\Source\SAP Business Suite (Java Components)
D:\Source\SAP Business Suite (LiveCache)
D:\Source\SAP Business Suite (SAP Components)
D:\Source\SAP NetWeaver (Java Components)
D:\Source\SAP NetWeaver (Kernel)
And distributing the SAP Components in following way:
C:\ for MS SQL Program Files
D:\ for usr, log, tempdev, templog
E:\ for Data Files
Regarding the database, like i said in my first post i didn't do any custom database server installation and just ran the SAP provided script _SqlAuth.vbs which created sa user and assigned some default password. So, i have SQL Server + Windows Authentication for my database server. I did similar Database Server installation for CRM 5.0 and we had no issues at all. I have already checked the SQL Services (SQL Server and SQL Server Agent) and they are already running. Currently the SQL Server Collation setting is set to SQL_Latin1_General_CP850_BIN2 which i believe is correct.
Following is the complete log entries from sapinst.log:
INFO 2008-03-28 13:59:58.339
Copied file 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/MSS/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/MSS/CENTRAL/AS/inifile.4.xml'.
INFO 2008-03-28 13:59:58.370
Copied file 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/MSS/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/MSS/CENTRAL/AS/inifile.5.xml'.
INFO 2008-03-28 14:00:00.11
Execute step
Component W2K_ServicePack_Check|ind|ind|ind|ind
Preprocess of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|0|0|W2K_ServicePack_Check|ind|ind|ind|ind|2|0
INFO 2008-03-28 14:00:10.73
Copied file 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/MSS/CENTRAL/AS/keydb.xml' to 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/MSS/CENTRAL/AS/keydb.3.xml'.
INFO 2008-03-28 14:00:10.183
Execute step ExeProcs of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0
ERROR 2008-03-28 14:00:14.526
FCO-00011 The step ExeProcs with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs was executed with status ERROR .
ERROR 2008-03-28 14:00:14.526
MDB-05053 Errors when executing sql command: [Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionWrite (send()).
[Microsoft][ODBC SQL Server Driver][Shared Memory]General network error. Check your network documentation.
<p> SOLUTION: If this message is displayed as a warning, you can ignore it. If this is an error, contact SAP support.</p>
INFO 2008-03-28 14:07:35.546
An error occured and the user decided to retry the current step: "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs".
ERROR 2008-03-28 14:07:37.937
FCO-00011 The step ExeProcs with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs was executed with status ERROR .
ERROR 2008-03-28 14:07:37.937
MDB-05053 Errors when executing sql command: [Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionWrite (send()).
[Microsoft][ODBC SQL Server Driver][Shared Memory]General network error. Check your network documentation.
<p> SOLUTION: If this message is displayed as a warning, you can ignore it. If this is an error, contact SAP support.</p>
INFO 2008-03-28 14:10:00.535
An error occured and the user decided to retry the current step: "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs".
ERROR 2008-03-28 14:10:02.910
FCO-00011 The step ExeProcs with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs was executed with status ERROR .
Can you please give any other suggestions?
Thanks and Regards,
Vasu
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ERROR 2008-03-28 14:00:14.526
MDB-05053 Errors when executing sql command: MicrosoftODBC SQL Server DriverShared MemoryConnectionWrite (send()).
MicrosoftODBC SQL Server DriverShared MemoryGeneral network error. Check your network documentation.
Make sure all the drives containing SQL data files are part of the SQL server group. You can move the SQL cluster drive resource from other groups to SQL cluster group by right clicking on the drive resource and then selecting the 'Change Group' option.
Make sure the SQL server cluster resource is dependent on all the physical cluster disk resources in the SQL Server cluster group. This is explained clearly in the cluster section of the SAP installation guide. To create the dependency, perform the following steps:
In the Cluster Administrator, under the database group, right-click on SQL server, and take it offline.
Double-click the SQL Server cluster resource.
Under Dependencies, select Modify.
Move all available disks shown under Available reources to Dependencies.
Confirm your entries with OK.
In the cluster Administrator, under the database group, right-click SQL Server, and bring all resources of the SQL cluster group online.
You can retry the SAP installation by selecting 'retry' in the sapinst. In the case of sp_attach_db command failure, the command can be executed now after creating the necessary dependencies of SQL disk resources.
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Hello. I'm think you have at last 1 big error --> what for I also asked about that where you have copied disks
You need to chenge the disk paths (exclude the blanks,spaces) --> Example
D:\Source\SAP Business Suite (CRM Mobile New Install) change to
D:\Sourcee\SAP_Bussiness_Suite.
It's necessarily! After this restar the installation for the beginning.
Regards. Award if helpful.
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Shaji, my SQL Server 2005 isn't clustered and so i believe i could not find those options on my server.
Sergo, I think from the new SAPInst onwards it doesn't matter if the folder name contain spaces. Anyhow, i renamed all the folders to make them shorter and without spaces and started the installation again and got stuck at that same very point.
Anyways, i enabled the environment variable SAPINST_MSS_LOG and this time SAPinst has generated MssLog.Log file and following is the error message part in it:
-
executeSQL is called with following parameters:
Server: CD6SERV
Login: integrated security
Resultset will not be copied
Ignore errors is false
Append results is false
-
use CD6
setuser 'cd6'
-- GK 01252001 schema changes
-- GK 03302001 uid
if exists( select * from sysobjects where
name = 'sap_add_dbccjob' and type = 'P' and
uid = user_id() )
begin
drop proc sap_add_dbccjob
end
-
CREATE procedure sap_add_dbccjob @jobName sysname,
@dbName sysname,
@jobDesc nvarchar(500),
@ena int =1,
@cmd nvarchar(2000),
@subsys nvarchar(40) = 'TSQL',
@stepname sysname = 'Step1',
@startdate int,
@starttime int,
@fretype int =1,
@freint int =1,
@stepid int =1,
@freuntyp int =0,
@freunint int =0,
-- M. Merdes 10\1\98
@frerecurfac int =0,
@enddate int = 0,
@endtime int = 0,
@outputfile nvarchar(200) =NULL,
@flagsfile int =0,
@bkupSim nchar(1) = 'N',
@sname sysname = ''
--
as
begin
/******************************************************************/
/** Added the parameters @enddate @ endtime for DB13 move to DB6 **/
/** DB6 Framework 01/11/2005 -RR **/
/** **/
/** Added the SQL2005 Token to the outputfile filename in SP. **/
/** (Moved the code here from ABAP) **/
/** 06/06/2005 -RR **/
/** **/
/******************************************************************/
declare @delcmd1 varchar(80)
declare @jobena smallint,
@retcode int,
@execmd nvarchar(4000),
@rmsg nvarchar(1000),
@enastr nchar(1),
@sp_cmd nvarchar(500),
@pdef nvarchar(1000),
@exeStmt nvarchar(2000),
@prod_level nvarchar(20),
@cmd1 nvarchar(500)
/*create temp table to store SQL statements */
create table #sqlstmts(stmttext nvarchar(2000))
/*create the temp table to get the prod level */
create table #prod_level(sp_level nvarchar(20))
set @sp_cmd = N'exec '+ @sname +N'.sap_new_dbcheck '
+ N'@dbName = @dbName,'
+ N'@outputfile = @outputfile,'
+ N'@bkupSim = @bkupSim,'
+ N'@exeStmt = @exeStmt OUTPUT'
set @pdef = N'@dbName sysname,'
+ N'@outputfile nvarchar(500),'
+ N'@bkupSim nchar(1),'
+ N'@exeStmt nvarchar(2000) output'
-- set the enable flag
if @ena = 1
select @jobena = 1
else
select @jobena = 0
select @enastr = @ena
/*construct the SQL stmt */
select @cmd1 = N'SELECT CONVERT(nvarchar(20),'+
N' SERVERPROPERTY(''productlevel''))'
/* get the product level */
insert into #prod_level(sp_level)
exec (@cmd1)
/* get the product level from #Prod_level table */
select @prod_level = sp_level
from #prod_level
/* Need to add $(ESCAPE_NONE) macro to any job token used */
/* in the job step from SQL server 2005 SP1 */
/* Set the output filename */
if @prod_level = 'RTM'
set @outputfile = '$(SQLDIR)' + LTRIM(RTRIM(@outputfile))
else
set @outputfile = '$(ESCAPE_NONE(SQLDIR))'+LTRIM(RTRIM(@outputfile))
/* Add the outputfilename to the command */
select @cmd = @cmd + N','+ N'@outputfile="'+ @outputfile+ N'"'
-- prepare the delete cmd if add job fails in the middle.
select @delcmd1 = 'msdb..sp_delete_job @job_name = ''' + @jobName +
''''
-- construct sql cmd for msdb..sp_add_job
select @execmd = 'exec msdb..sp_add_job '
+' @originating_server = ''(local)'''
+',@job_name = "' + @jobName + '"'
+',@enabled = ' + @enastr
+',@description = "' + @jobDesc + '"'
+',@start_step_id = 1, @category_name = NULL'
+',@category_id = NULL'
if @bkupSim = 'N'
begin
exec( @execmd )
select @retcode = @@error
end
else
begin
insert into #sqlstmts(stmttext)
select @execmd
/* set the return code */
select @retcode = 0
end
if @retcode = 0
begin
set @cmd = N'declare @exeStmt nvarchar(2000) exec ' + @cmd
+ N',@bkupSim = "' + @bkupSim + N'"'
+ N',@exeStmt = @exeStmt OUTPUT'
/* set the command for the job step */
set @execmd = 'exec msdb..sp_add_jobstep'
+' @job_id = null'
+',@job_name = ''' + @jobName + ''''
+',@step_id = ' + convert(varchar(2),@stepid)
+',@step_name = ''CCMS-Step1 '''
+',@subsystem = ''' + @subsys +''''
+',@command = ''' + @cmd + ''''
+',@database_name = ''' + @dbName + ''''
+',@output_file_name = ''' + @outputfile + ''''
+',@flags = ' + convert(varchar(2),@flagsfile)
if @bkupSim = N'N'
begin
begin try
exec( @execmd )
end try
begin catch
select @retcode = ERROR_NUMBER()
select @rmsg = ERROR_MESSAGE()
insert into #sqlstmts(stmttext)
select @rmsg
end catch
end
else
begin
/*insert the sp_addjobstep */
insert into #sqlstmts(stmttext)
select @execmd
/* insert the @dbcc cmd */
EXECUTE sp_executesql @cmd = @sp_cmd, @params = @pdef,
@dbName = @dbName,
@outputfile = @outputfile,
@bkupSim = @bkupSim,
@exeStmt = @exeStmt OUTPUT
/* get the backupcmd */
insert into #sqlstmts(stmttext)
select @exeStmt
/* set the return code */
select @retcode = 0
end
/* If Add step is successful */
if @retcode = 0
begin
if @enddate = 0
set @execmd = 'exec msdb..sp_add_jobschedule @job_id = null'
+ ',@job_name = ''' + @jobName + ''''
+ ',@name = ''CCMS-sche1'''
+ ',@enabled = 1'
+ ',@freq_type =' + convert(varchar(3),@fretype)
+ ',@freq_interval = ' + convert(varchar(2),@freint)
+ ',@freq_subday_type = ' + convert(varchar(2),@freuntyp)
+ ',@freq_subday_interval = ' + convert(varchar(2),@freunint)
+ ',@active_start_date = ' + convert(char(8),@startdate)
+ ',@active_start_time = ' + convert(char(6),@starttime)
+ ',@freq_recurrence_factor = ' + convert(varchar(2),@frerecurfac)
else
set @execmd = 'exec msdb..sp_add_jobschedule @job_id = null'
+ ',@job_name = ''' + @jobName + ''''
+ ',@name = ''CCMS-sche1'''
+ ',@enabled = 1'
+ ',@freq_type =' + convert(varchar(3),@fretype)
+ ',@freq_interval = ' + convert(varchar(2),@freint)
+ ',@freq_subday_type = ' + convert(varchar(2),@freuntyp)
+ ',@freq_subday_interval = ' + convert(varchar(2),@freunint)
+ ',@active_start_date = ' + convert(char(8),@startdate)
+ ',@active_start_time = ' + convert(char(6),@starttime)
+ ',@freq_recurrence_factor = ' + convert(varchar(2),@frerecurfac)
+ ',@active_end_date = ' + convert(char(8),@enddate)
+ ',@active_end_time = ' + convert(char(8),@endtime)
if @bkupSim = N'N'
begin
begin try
exec( @execmd )
end try
begin catch
select @retcode = ERROR_NUMBER()
select @rmsg = ERROR_MESSAGE()
insert into #sqlstmts(stmttext)
select @rmsg
end catch
end
else
begin
insert into #sqlstmts(stmttext)
select @execmd
select @retcode = 0
end
/* Add Job Schedule */
if @retcode = 0
begin
set @execmd = 'exec msdb..sp_add_jobserver '
+' @job_name = ''' + @jobName + ''''
+',@server_name = ''(local)'''
if @bkupSim = N'N'
begin
begin try
exec( @execmd )
end try
begin catch
select @retcode = ERROR_NUMBER()
select @rmsg = ERROR_MESSAGE()
insert into #sqlstmts(stmttext)
select @rmsg
end catch
end
else
begin
insert into #sqlstmts(stmttext)
select @execmd
select @retcode = 0
end
if @retcode != 0
exec(@delcmd1) -- delete cmd
end /* Add Job schedule */
else -- if sp fails in add job schedule
exec(@delcmd1) -- delete cmd
end /* Add Job step */
else -- if fails in add jobstep
exec(@delcmd1) -- delete cmd
end
select stmttext from #sqlstmts
drop table #sqlstmts
drop table #prod_level
end
-
[Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionWrite (send()).
[Microsoft][ODBC SQL Server Driver][Shared Memory]General network error. Check your network documentation.
-
I'm not a MS-SQL Server Admin, so i can't find the problem with this. Can you tell me what might be the issue?
Thanks and Regards,
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Hi. Can you provide full sapins.log , also please write all paths the copied DVD (if copied) here.
Also can you change to only Windows authentication and repeate the step?
Regards.
Edited by: Sergo Beradze on Mar 29, 2008 10:15 AM
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