Credit management issue

[manish_patel3]

Frnds

WE have one customer that had credit limit $20,000,000.00

and its total receivables are 16,783,793.56 and total sales value is 4,061,242.94 ( Open orders 2,384,621.50 +Open delivery 1,676,621.44 ), so its total credit exposure is 20,845,036.50.

But when i check Open orders for the same customers at T-code VA05 doesnot match to the open orders stated in credit management accout. but when i checked Table SO66, total value matched to the Open orders 2,384,621.50 .

so whenever we create Order, it blocks the order and delays the order management procedure.

so my questions is that why SAP shows different open sale value in Va05 and table SO66?

can someone please reply, it is very urgent.

Thanks in advance

[Former Member]

I think the value is held in the SIS structure and therefore it needs updating.

You could also try and see if you can update the credit exposure from FD32.

[manish_patel3]

so table SO66 and Va05 shold always be in synch?

[Former Member]

it all depends on the update rules to S066.

In FD32 at a credit control area level you could run a re set.

[manish_patel3]

But running a re set, it will reset its all the credit, right?

[Former Member]

for a single customer/ payer it will look at all open invoices, accounting docs and open sales orders.

As I mentioned I am not sure how S066 is updated.

I have seen scenarios when the expsoure is wrong and running a re-set has solved the problem, so that is why I am recommending it.

[manish_patel3]

Mark

I tried to reset it from FD32 but then after it resetted all the value as 0.

is this what is expected?

my conernce was that when i check sales value on the credit master,and it shows Open orders value.

But this total does not match, to the total open orders.

i will be very thankful if you can brief me about what it means by open orders.

[manish_patel3]

Mark/ Sridhar

I have resolved my problem by running program RVKRED07, i ran it for the Sale org and credit account with creidt control area and it matched Open prders value with VA05 transaction.

I really appriciate both of yours help.

THanks

[former_member188826]

Probably an update error. Try running program RVKRED77. The report enables you to reorganize open credit, delivery and billing document values. It is used, for example, when updating errors occur.