SOLUTION MANAGER SUPPORT HUB COMMUNICATION RFC ERROR

[jorge_velasquez]

Hi Experts.

I am facing an error while testing RFC SAP-SUPPORT_PORTAL

Connect to apps.support.sap.com:443 failed:
NIEHOST_UNKNOWN(-2)

I created S-User for Hub Comm. and configured STRUST.

Regards.

[patelyogesh · Accepted solution]

Hello Jorge Velásquez,

Can you please check SAP notes below

2174416 - Creation and activation of users for the Support Hub Communication
2359837 - Troubleshooting for "Support Hub Connectivity" in Solution Manager 7.2 up to SP04
2454045 - Support Hub Connectivity configuration in Solution Manager 7.2 SP05 or higher - Guided Answer

Thank you

Yogesh

[jorge_velasquez]

Hi Yogesh.

It was networking issue.

I added line in /etc/resolv.conf (SUSE):
nameserver IP

Regards.