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SOLUTION MANAGER SUPPORT HUB COMMUNICATION RFC ERROR

Hi Experts.

I am facing an error while testing RFC SAP-SUPPORT_PORTAL

Connect to apps.support.sap.com:443 failed:
NIEHOST_UNKNOWN(-2)

I created S-User for Hub Comm. and configured STRUST.

Regards.

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  • Best Answer
    Posted on Dec 12, 2017 at 10:20 PM

    Hello Jorge Velásquez,

    Can you please check SAP notes below

    2174416 - Creation and activation of users for the Support Hub Communication
    2359837 - Troubleshooting for "Support Hub Connectivity" in Solution Manager 7.2 up to SP04
    2454045 - Support Hub Connectivity configuration in Solution Manager 7.2 SP05 or higher - Guided Answer

    Thank you

    Yogesh

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  • Posted on Dec 13, 2017 at 02:33 PM

    Hi Yogesh.

    It was networking issue.

    I added line in /etc/resolv.conf (SUSE):
    nameserver IP

    Regards.

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