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SAP Customer Checkout Plugin not showing

Dec 13, 2017 at 08:51 AM


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Hi there,

I am new to plugin development of SAP Customer Checkout. I followed all the steps in the document
"SAP Customer Checkout
Plug-in/Add-on Development"

I have put the .jar files in the right directory. I have attached image of this.

Now, It is not showing the plugins in the navigation bar.

Please suggest any remedy. Is there any service to start.?

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1 Answer

Marco Becker
Dec 13, 2017 at 02:09 PM

Hi Muhammad,

did you check, that the version in manifest file of the Plugin fits to the version of SAP Customer Checkout? And did you check if the Plugin shows up in the "Plugins" Tab in the configuration?

Please also check the output on the console. There in a line - Starting PluginManager

Right before that line you can see the Plugins, which are loaded from the jar files. If there is a message like

None of the Plugin versions (...) matches to the current app version (...)

the version in the manifest does not match and you have to adjust that.

Best regards

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Thanks Marco for your reply,

I have gone through all the checks you you mentioned but still no success. I did not find any "Starting PluginManager " in the console.

Can we start it manually in "Customer Checkout Manager" ?


Customer Checkout manager is not involved here. Plugins are only possible in Customer Checkout itself.

"Starting PluginManager" has to appear in the console. Are you looking at the right console? It is the one which shows up when you start Customer Checkout. Here is a screenshot:

capture.png (114.2 kB)