Alert Config & Alert Inbox error ?

[Former Member]

Hi Guys,

In the RWB when i click on Alert configuraion and Alert Inbox i get the error 404 not found and the resource dosent exist.

any help would be appreciated

Thanks,

Srini

[rodrigoalejandro_pertierr · Accepted solution]

hi,

some ICF service must be inactive

do this execute the report in sm38 SXMB_ACTIVATE_ICF_SERVICES

and in rz10 in intance profile, modify the value of

icm/server_port_0 for this value

PROT=HTTP,PORT=80$$,TIMEOUT=30,PROCTIMEOUT=602

also see this

Alert Management

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062...

Thanks

Rodrigo

PS: reward Points if useful.

Thanks

[Former Member · Accepted solution]

HI,

Check out the roles which is assigned or not? in SU01 Tcode

http://help.sap.com/saphelp_nw04s/helpdata/en/93/40a442b024b211e10000000a155106/frameset.htm

thnx

chirag

Edited by: Chirag Gohil on Mar 27, 2008 11:35 PM

[Former Member · Accepted solution]

Hi Rodrigo,

I have activated the ICF services with the report

RSXMB_ACTIVATE_ICF_SERVICES.

I dont see any profiles in the newly installed system.

when i go to RZ10 and there i tried to select the profile and i dont see any profile.

Do i need to create the profiles ? or we get them with the installation ?

any help would be appreciated

Thanks,

Srini

[Former Member · Accepted solution]

Hi Srinivas,

Did u checked my reply.

Let me know the outcome.

Chirag

[Former Member · Accepted solution]

Hi Chirag,

I have checked the links and i have assigned all the roles accordingly and i have the same problem with the Alert Configuration and Alert Inbox.

Thanks,

Srini

[Former Member · Accepted solution]

Hi,

Did u tried to check other tabs of RWB. if it is giving the error then might be a case ur RWB password is locked.

Chirag

[rodrigoalejandro_pertierr · Accepted solution]

hi,

i think you are doing something bad, you should see the profiles.

also, check the parameter of exchange profile if you set the server name full mode <server + domain> this kind of error is related with this too.

Thanks

Rodrigo

[Former Member · Accepted solution]

Hi Rodrigo,

Thanks for all the guys helping me to solve the issue. I appreciate all of your efforts.

Rodrigo you are right, i was not maintaing the fully qualified name as <server + domain> and

the value in the parameter

as in the Note 768456 - Troubleshooting Runtime Workbench

1. Sometimes the parameter com.sap.aii.rwb.server.centralmonitoring.httpport (or com.sap.aii.rwb.server.centralmonitoring.httpsport) is set to 5<sysnr>00. This is the wrong port, instead the http port of the Web Application Server has to be entered. It can be found in transaction SMICM -> GoTo -> Parameters -> Display (tpyically 80<sysnr>).

It was 50100 before and i have changed to 8001. Now i was able to login to both Alert Inbox and Alert Configuration successfully.

can you plz explain why we enter the ABAP port here and the RWB is on java stack, as i understand all the alert configu we are doing on the ABAP stack and thats why we need to maintain the connection between the ABAP and Java stack.

correct me if i am wrong ?

Thanks,

Srini

[rodrigoalejandro_pertierr · Accepted solution]

cheer you solve the problem,

[Former Member · Accepted solution]

Thanks Rodrigo

[Former Member]

Hi,

The roles reuired to access the RWB are:

1. SAP_XI_RWB_SERV_USER

2. SAP_XI_RWB_SERV_USER_MAIN

The roles for the Alert Management are:

1. SAP_ALM_ADMINISTRATOR

2. SAP_ALM_CUSTOMIZER

3. SAP_BC_ALM_ALERT_USER

Regards,

Phani

[Former Member]

Hi Phani,

I have my user id with all these roles and still when i login to the RWB and click on the alert configuration and alert inbox i get 404 resource not found.

Thanks,

Srini

[Former Member]

Hi,

Can u click on Message monitoring or component monitoring is that pages are opening or u r getting the same error.

Just confirm.

Chirag