We are using this workflow for shopping cart approval n-step aproval process.AS soon we create some shopping cart on SRM portal and workitem goes to approves for action,and suppose the approver rejects or approves it the staus is displayed in the reviewe's pane when we check the status of the cart.If IT SI REJECTED IT WILL SHOW CORSS IN RED WITH TEXT REJECTED BY 'XYZ' APPROVER.so FAR EVERTHING IS WORKING FINE.
Now we have developed some custom program to trigger rejection event in the workflow if the approver do not perfom any action on the cart for 15 days and workflow takes care of rejection process.The rejection is getting triggered but the problem is that when we check the status of the shopping cart it still shows that waiting for approval in the pane.
When i check the workflow i found out status is not getting updated for the rejected shopping cart if we use custom program to trigger the rejected event as there is no such task for doing that in workflow. how can i handle this scenario.