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Failed to obtain Single Sign On ticket to BW on Design Studio

Hi Experts.

I've developed a few reports on WebI, Dashboards and Design Studio. All of this reports work with the same connection, they previously had authentication with a fixed user; now, we are changing it to SSO with BW users.

WebI and Dashboards works correctly, but Design Studio (version 1.6 SP05) throws this error:

Failed to obtain Single Sign On ticket for Connection XXXX

Check the server-side SSO configuration for user "BWID~MANDT/USERID"

Basis team already checked the Single Sign On Service configuration, and apparently everything seems to be properly configured.

Is there anything else we should check?

Thanx in advance.

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2 Answers

  • Best Answer
    Dec 11, 2017 at 10:35 PM

    Hello Jesus - please check this SAP Wiki and read the related note for SSO with Design Studio: https://wiki.scn.sap.com/wiki/display/BOBJ/Design+Studio+BI+Platform+Support

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  • Dec 14, 2017 at 04:37 PM

    Hi. Our Basis team updated the certificate, but now we are facing another error:

    Initialization of destination xxxxxxxx failed: Issuer of SSO ticket is not authorized on <BW IP> sysnr 00.

    Any ideas?

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