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Runtime 13 SP21 - Ignores left margin when printing

Just upgraded to runtime v13 SP21 from SP5 because we had an issue where it would ignore an important font used in the report and use Arial instead.

With Sp21, when printing to a printer (any printer) with r.ReportClientDocument.PrintOutputController.PrintReport(), the runtime uses the correct font, but the page comes out shifted to the left as if the left margin was set to zero. Some of the content is not visible because it goes into the printer dead zone.

If printing with r.PrintToPrinter(1, true, 1, 0), the runtime substitutes the important font with Arial like it was before the upgrade.

When exporting to PDF, the page margins look correct.

It does not make a difference if we try to set page margins anew with ReportClientDocument.PrintOutputController.ModifyPageMargins(), it still comes out shifted to the left.

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1 Answer

  • Dec 13, 2017 at 04:20 PM

    What printer are you using?

    Are you using No Printer?

    Have you tried checking on Dissociate?

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