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Former Member

Credit management should not consider oldest open items

Hi all,

As per our new business requirement,system should not consider oldest open items ,so system should consider open orders,open deliveries,open billing document and open items(exclude oldest open items ),

i have activated dynamic credit check ,but system still considering oldest open items ,please help how to exclude oldest open items

Thanks

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1 Answer

  • Dec 09, 2017 at 12:37 PM

    By 'exclude oldest open items' you meant 'not perform a check based on the age of open item', not that you wish to exclude certain items from open items check as well - did I understood you correctly?

    If yes - did you examine the other settings in the same place where you activated dynamic credit check to be performed for the credit control are/risk category/document group combination?

    Are you testing with fresh data (new customer, new documents)?

    What do you see in check_cm for the problematic orders?

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