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Error in Standard integration package ( using HCI)

Dec 07, 2017 at 08:38 PM


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Former Member

Hi Experts,

I am getting error "Inbound processing in endpoint at /EC_to_ERP_Master_Data_And_Org_Query failed with message "SoapFault:faultstring=MustUnderstand headers: [{}Action, {}To] are not understood.; faultcode={}MustUnderstand"" in standard package content. I've been going through couple of SAP notes (1361688,2433990) and they all point to "Message ID Protocol" should be "Suppress ID transfer" which is already set but for some reason doesn't work.

Has anyone seen this before and what could be the possible reason for it?

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1 Answer

Alejandro Isaias
Dec 14, 2017 at 10:31 PM

Hi Prathibha,

How did you configure the SOAP Protocol section in your Logical Port?

This configuration should be as follow:

RM Protocol: SAP RM
Message ID Protocol: Suppress ID Transfer
Data transfer scope: Enhanced Data Transfer
Transfer Protocol: Transfer via SOAP Header


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