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author's profile photo Former Member
Former Member

Can't delete relationship

Hi together,

I have two business partners: an organisation and a person. The person was the contact person for the organisation. When creating the person we give him the company address in the relationship data.

Now we are not able to delete the relationship. We got the error message "Address is still being used and cannot be deleted".

If I go on the General data > Address Data there isn't any address. If I go to the company data on Address Overview and have there a look on "Where-used list" I can see the using of the company address for the two contact persons (with red traffic light).

Does anybody know how to delete the company address from the contact person or how to delete the relationship?

I tried also the report Z_DELETE_REL_WITHOUT_PFKT but it doesn't help me.

Regards Thomas

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    author's profile photo Former Member
    Former Member
    Posted on Mar 26, 2008 at 02:41 AM

    hi thomas

    to delete the relationship u must delete it from both side ,i.e. from organisation and person

    u must have created ur relationship from person side as:

    person is contact person of organisation and from organisation side it wud be like:

    organisation has contact person as this person,

    so just go to both sides and delete both the assignments.

    if still its showing that address is still being used,then i guess the organisation must have more than one contact person,

    try delete each and every assignment of contact person

    and then assign which u think is necessary for u.

    guess it will help

    do revert back in case of any doubt

    best regards

    ashish

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    • Former Member

      Hi ashish,

      thank you, for your help. But it doesn't work. You're right, that the organisation has more than one (two) contact partners. And the person is for more than one company contact partner. Also the company has more than one contact partner. I tried to delete all relationships from different sides - from contact person and from company side - but I got allways this stupid message.

      Regards Thomas

  • author's profile photo Former Member
    Former Member
    Posted on Mar 26, 2008 at 07:51 AM

    hi

    u must have deleted the relationship from both side but have u deleted the adress of company that u have filled for the business partner which is a person.

    see as u have filled the company adress in the person to establish the relationship,that contact person u may be using for some other organisation ,i.e. that person may be contact person for another person or group or organisation,

    check have u used that person for further relationships

    guess u need to delete that adress of urs from the person data .

    that will surely help ur cause

    best regards

    ashish

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    • Former Member

      Hi ashish,

      thank you, for your answer. But still it does'nt work. Regardless what i try I got the error message. It's also not possible to delete the address from the contact person (in relationship) - I got the same message.

      regards Thomas

  • author's profile photo Former Member
    Former Member
    Posted on Mar 27, 2008 at 12:16 PM

    hi thomas

    i was just about to get back to you,ok so ur problem is as it is

    let us first analyse the problem

    according to me:

    Generally when you create a relationship,you get the option of validity periods but for a contact person relationship there is no validity periods.If you wish to have validity periods goto>Img>Crossclient>sap BP>BP rel>basic settings>assign layout groups to relationship categories.select Relationship category->layout module here change the logical group to time dependent for BUR001

    Coming to ur problem-check wheather you made the contact person relatioship has standard.Goto to the BP,open the relationship tab,double click the contact person,here you can see the STANDARD

    Besides this we should also consider that :

    Address of Contact Person, assigned to Business Partner, is always relationship-specific. This is how system was designed, and this is how this data is stored and trasnferred.

    But the reason of the error during deletion is not the relationship,

    but some sales transaction which was created with this Contact Person.

    The note 830239 describes what has to be done to switch off

    the check and how it is handled in the future then to avoid problems. The result is that you will still see the address data in the sales document etc. However, please check the header part of the note for steps you haveto carry out manually. eg the first 2 steps need to be carried out.

    Hope this will solve the issue

    do revert back to me if problem persists

    best regards

    ashish

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    • Former Member

      Hi Ashish,

      thank you - that was the solution. I give you full points.

      As remark: If you have the support packages included, you only need to make the 'X' in table SMOFPARSA at CRMADDR

      Regards Thomas

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