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Issue after update from BI4.1 SP6 to BI4.1 SP9

Dec 07, 2017 at 12:51 AM

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Hi,

We updated one BO environment from BI4.1 SP6 to BI 4.1 SP9, and got the following message when login to launch pad home page:

HTTP Status 500 - org.apache.jasper.JasperException: Unable to compile class for JSP: An error occurred at line: 302 in the jsp file: /jsp/dmdashboard.jsp The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files 299: if(jsonString==null || jsonString.equals("")) 300: jsonStyle= new JSONObject(); 301: else 302: jsonStyle=new JSONObject(jsonString); 303: if(jsonStyle.has(currStyle)) 304: return jsonStyle.getString(currStyle); 305: } An error occurred at line: 68 in the jsp file: /jsp/dmdashboard.jsp The type java.lang.CharSequence cannot be resolved. It is indirectly referenced from required .class files 65: // ADAPT01446292 - 66: // The SI_CUID is taken from depot3/dashboardbuilder/trunk/PI/export/iface/deployment_files/neutral/BusinessObjects_ClientAction_AFDashboardPage_View_dfo.xml 67: String query = "SELECT SI_ID,SI_NAME, SI_APPLIED_PROPERTIES,SI_KIND,SI_ACTION_PLUGINS FROM CI_APPOBJECTS WHERE SI_KIND IN ('ClientAction') and SI_APPLIED_PROPERTIES.SI_ACTION_TYPE='View' AND SI_CUID='AbHYKw34m4pGoiLfGPfPuBM'"; 68: IInfoObjects objs=oInfoStore.query(query); 69: if (objs.size() == 1) 70: { 71: IClientAction clientAction = (IClientAction)objs.get(0); Stacktrace:

I would appreciate your advice.

Thanks,

Jiang

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1 Answer

Jawahar Konduru Dec 07, 2017 at 01:54 AM
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Can you redeploy the web app? And still has any issue, try to run repair.

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