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Issue after update from BI4.1 SP6 to BI4.1 SP9

Hi,

We updated one BO environment from BI4.1 SP6 to BI 4.1 SP9, and got the following message when login to launch pad home page:

HTTP Status 500 - org.apache.jasper.JasperException: Unable to compile class for JSP: An error occurred at line: 302 in the jsp file: /jsp/dmdashboard.jsp The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files 299: if(jsonString==null || jsonString.equals("")) 300: jsonStyle= new JSONObject(); 301: else 302: jsonStyle=new JSONObject(jsonString); 303: if(jsonStyle.has(currStyle)) 304: return jsonStyle.getString(currStyle); 305: } An error occurred at line: 68 in the jsp file: /jsp/dmdashboard.jsp The type java.lang.CharSequence cannot be resolved. It is indirectly referenced from required .class files 65: // ADAPT01446292 - 66: // The SI_CUID is taken from depot3/dashboardbuilder/trunk/PI/export/iface/deployment_files/neutral/BusinessObjects_ClientAction_AFDashboardPage_View_dfo.xml 67: String query = "SELECT SI_ID,SI_NAME, SI_APPLIED_PROPERTIES,SI_KIND,SI_ACTION_PLUGINS FROM CI_APPOBJECTS WHERE SI_KIND IN ('ClientAction') and SI_APPLIED_PROPERTIES.SI_ACTION_TYPE='View' AND SI_CUID='AbHYKw34m4pGoiLfGPfPuBM'"; 68: IInfoObjects objs=oInfoStore.query(query); 69: if (objs.size() == 1) 70: { 71: IClientAction clientAction = (IClientAction)objs.get(0); Stacktrace:

I would appreciate your advice.

Thanks,

Jiang

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1 Answer

  • Dec 07, 2017 at 01:54 AM

    Can you redeploy the web app? And still has any issue, try to run repair.

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