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Mar 25, 2008 at 03:01 PM

EP7 (SPS 14): iView Help Option not shown

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Hello,

We have a portal with Employee Self Service installed. It is EP 7.0 sps 14.

When I go to the iView configuration of, for example, record working time, and then select "show help option" (not really sure what the exact translation is, we have a dutch portal), this option is not shown in the popup menu which I get when I press the upper right button of the iView. Other options like "print", "personalize" and "open in new window" seem to work fine: they get shown when I set the option to yet, and not shown when I set it to no.

I've also filled in a help url, I've tried both:

http://www.google.com

www.google.com

Just to be sure I have a url that should work. But still the "help" option is not shown when I open the menu.

Something else I tried is setting the "show help option" in the page configuration. This seems to work, but I cannot set a URL there. Naturally, when I press the help, I get a popup saying : sorry, no help available.

Does anybody have a clue what I'm doing wrong here?

Thanx for any reply.

Greetings, Walter.