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Former Member

Return Order WIth Free Goods

Dear friends,

Given below is a scenarion which needs suggestion.

Product " X " is billed to a customer with Free 10 + 2.

After 2 months he returns 6 nos of the same product.

Return Order is made with reference to earlier billing document.

( where the billing is done as 10 +2 )

When I enter 6 in the Return Order , the system should take

5 + 1 automatically .

Is it possible ?

If so , please send your suggestion in detail.

With regards,

K G Unni

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4 Answers

  • Mar 25, 2008 at 10:17 AM

    Hi krish

    I think you used only one pricing procedure for sales and sales returns orders.

    But you try to use two different pricing procedures for two different orders. If u use two, u can avoid this problem.

    Here i have a doubt whether you are replacing those materials or giving the money back to customer.

    In first situation no problem, but in second situation we need to think about free goods, because of the cust may not reach his targets.

    with regards

    lakki

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    Former Member
    Mar 25, 2008 at 10:21 AM

    Configure your Free Goods concept for Returns order also.

    Cheers,

    Anil.

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    Former Member
    Mar 31, 2008 at 09:52 AM

    hi

    according to ur scenario assign the free good determination procedure to your returns document type also

    regards

    ravi

    reward if help ful

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    Former Member
    Mar 31, 2008 at 10:36 AM

    Hi,

    Your requirement is not clear

    as per my understanding plz maintain the freegods masterdata as EXCLUSIVE.

    Ex:10 + 2(same product or different)

    and maintain another freegoods Master data with another

    pricing procedure

    which is inclusive

    Ex:6 ( 5 + 1)

    then assign this free goods pricing procedure

    Sales area + Doc Pr.Proc+Cust Pri.Proc = Freegods Pricing Procedure(Assign freegoods pricing Procedure)

    here we have different document pricing procedures for both

    returns and the normal order.

    This might be help full to you

    Thanks & Regards,

    mahesh

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