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System Template to be automatically loaded to all CDs in ChaRM

Dec 11, 2017 at 10:10 AM

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Former Member

Hi Experts,

In our solution manager system, we have maintained a system template which contains a list of questions that are to be answered by the requester. At the moment, the template should be manually pulled into the text block section under "Description of Change" and saved.

Is there a possibility/way to load this automatically into all newly created CDs?

So that, as soon as any CD is created, the questions(as in system temaplate) should be automatically loaded.

Thanks.

Best regards,

Deepika R

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1 Answer

Rahul Yedapally May 17 at 08:58 AM
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Dear Deepika,

Just need some clarity on Question you have posted if I am understood correctly template was already created for RFC

The end user will use Template for auto-filling inputs in RFC and then once Change Manager pass action release for development all RFC inputs should be transferred to Change Document?

Thanks,

Rahul Yedapally

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