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Former Member

Return order

Please Guide me on the followings:

I'm getting the return delivery and done PGR (posting goods reciept).

then what i should do?

is it required to do billing at [VF01]-----if done processing status is incorrect.

Having a bit doubt, that credit note--sales doc. ty. & billing doc. ty. is/are to be create or ..................

please help whats the scenario, what to do and how to do.

Thanks

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6 Answers

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    Former Member
    Mar 23, 2008 at 12:36 PM

    1 Give order Reason in RE Order

    2 Remove Billing block in RE Order

    NOW TRY

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    • Former Member Former Member

      check in Customer Master Record in Sales Area Data under shipping tab if POD has been flagged

      1. If flagged it needs POD to be created

      2 You can un flag it and try then it will allow to creat Billing doc

      Edited by: arnoldsw sw on Mar 23, 2008 2:16 PM

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    Former Member
    Mar 24, 2008 at 05:11 AM

    Hi friend ,

    Considering the case of return order the following things should be kept in the mind

    1. After we have got the goods from our customer it is our responsibility to return back the money to the customer , hence we generate a credit memo request in VA01 screen . we put order type as CR . the quantity should be equal to the return quantity .

    2 . After the credit memo request is generated we issue a credit memo to the customer . credit memo is a billing document hence we goto to VF01 screen and we create the credit memo with reference to the credit memo request .

    Hope this is sufficient .

    Reward if it helps,

    Regards,

    Aditya

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    Former Member
    Mar 24, 2008 at 09:51 AM

    Hi Sarat,

    In returns scenario ,after doing PGR you create RETURNS Credit memo for paying the Customer

    for the returned goods(In t-code VF01).

    Thanks,

    Umesh.

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    Former Member
    Mar 24, 2008 at 10:06 AM

    hi,

    once you have done with the returns you can do as follows:

    1. go to VA01 an create credit memo request(CR) w.r billing doc you created for the order

    2.go to V.23 and remove if any billing block is present.

    3. goto VF01 w.r.t the credit memo request and create credit memo.

    you can also generate credit memo with reference to returns order by giving refernce doc as returns delivery doc number and keep billing type as credit memo.

    hope this is helpful.

    reward if helpful

    regards,

    krishna

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  • Mar 24, 2008 at 10:15 AM

    Hi Sarat,

    Following is the process.

    Once an order is invoiced

    1. Create Return order of type RE in VA01

    2. Create Return delivery of type LR in VL01N

    3. Do PGR.......This will bring back the material but as Restricted stock, which cannot be resold. The movement type is 651

    4. To convert the restricted stock to unrestricted stock, do a stock movement in MIGO transaction using movement t ype 453. This will bring the material to Unrestricted stock.

    5. Now you can create a return invoice of type RE with reference to return order.

    Hope this helps you

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    Former Member
    Mar 31, 2008 at 10:01 AM

    hi

    after you create a returns order with reference to your previous billing doc

    there has to be an automatic delivery block if the customer is asking for a SDF

    while creating the delivery doc the block will be removed by the authorised person and delivery process takes place normally

    but if the customer is asking for a credit note

    then make sure there is an automatic billing block while creating a billing doc

    while creating the billing doc the authorised person will take out that block

    and billing will take place normally

    regards

    ravi

    reward if help ful

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