on 12-10-2017 2:04 PM
Hi,
We have an MDC system with 2 tenants. We created a new tenant using the cockpit and chose the option to not start the tenant database automatically. The creation was successful. We then tried to restore a backup of another tenant to this newly created tenant. During the recovery, there is a prompt to shutdown the new tenant and the process hung there. The cockpit shows the database as starting and its been in this state for more than 2 hours. The 'select * from M_DATABASES' shows the tenant is in 'Starting' state. The alert file of the nameserver shows the following message:
commlib commlibImpl.cpp(00992) : ERROR: commlib::connect to Host: 127.0.0.1, port: 35055, Err or: Connection failed: $msg$ - , rc=$sysrc$: $sysmsg$ [2952]{-1}[-1/-1] 2017-12-10 21:11:45.848902 e TrexNet EndPoint.cpp(00337) : ERROR: failed to open channel 127.0.0.1:35055! reason: (stream: connect failed)
is there a way to force shutdown the tenant other than killing the indexserver process, so that we could perhaps delete this and create a new tenant with the automatic startup option. This, i guess might have issues as the cockpit would not recognize the termination.
Regards,
Jerry
Hi Jerry,
You tried to stop HANA from Cockpit as well?
If you have access to the SYSTEMDB, you can execute "ALTER SYSTEM STOP DATABASE <SID>".
I am not certain this will work but you can try it and update this thread with the results.
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