I am using single step SRM approval workflow :WS10000129 for shopping cart creation, After creation , the work flow is getting triggered and The Problem is becuase of Agent (in workflow log, it is saying that , Agent determination for step '000000023' failed ).
I activiated all the subworkflows also.Customization ie..General Task is maintained also.
I feel, it is failing to reach a agent ..plz Help me regarding the Issue to go to an agent .
How do we customize the agent for Particular task.
plz Help me..