Skip to Content

Duplex printing setting

Hi all! I am a SAP user, not a tech person, and my IT people are not helping with my problem. The SAP team says it's a local IT problem, and the local IT says it's a SAP problem, then they tell me there is no way to fix it. I don't believe it.

I have read many posts about duplex printing but the information is too advanced for me...

My company has recently changed ownership. We got a new SAP PM setup and different work orders. We used to print WOs in duplex but now we can't. I don't know what type of form the WO is - Smartform, Adobe, ABAP, etc. How can I tell?

My local printer prints all other documents in Duplex, except SAP WOs. It is the same printer I had before the new owners.

I can open a WO, select print preview>properties>advanced, and I can see the duplex option is set to simplex, as shown in the screenshot below.

I don't have access to SPAD or SO10. What can I look at to better explain my problem so my IT people will take care of it? If there is a document online that will definitely tell them how to do it, I will be happy to send it to them. Can this be fixed? Should it be the responsibility of the SAP team or the local IT team?

Thank you!!!

kevin

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

0 Answers