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Former Member

How to create a job card and how to add waranty card in sales order

Dear Sd Gurus,

I have one scenario for CS.the scenario is realted to automotive industry. Basically its a trading industry of HCV,MCV,LCV apart from that they will do servicing also. First the customer comes for a service.he is having free services. he will have waranty for spare parts of the vehicle. once he comes for servicing first the executive will take complains from the customer after that a Job card will be issued to the customer. there his chasis no ,engine no and registration no will be there. once enter the chasis no entire customer details has to come. how many free services he is having for how many kilo meters.then job card will go to the spare parts dept.that dept will issue the spare parts.then they will invoice the customer. he will pay the payment.and finally the gate pass will be given to the customer to deliver the vehicle.

painful area is how to create a job card and how to add waranty in sales order.

Regards,

Venkat

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4 Answers

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    Former Member
    Mar 20, 2008 at 04:34 AM

    hi,

    for warrant purpose visit the foll link:

    http://help.sap.com/erp2005_ehp_03/helpdata/EN/df/3efb377409bd5ae10000009b38f889/frameset.htm

    regards,

    Siddharth

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    Former Member
    Mar 20, 2008 at 06:39 AM

    Hi,

    Basically it is a SD - CS Scenarion and u need to do config settings for SD and also sue euip master via serial no. and maimntain waranty ....

    Reward if useful

    Krishna

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    Former Member
    Mar 20, 2008 at 07:38 AM

    Hi,

    This is a CS - SD integration like when u sell .. u sell via serial no. then create euip record ... then create waranty master and assign here in eui[ record

    Now u need to do SD settings - order types , etc

    then CS settings

    regards

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    Former Member
    Mar 20, 2008 at 07:51 AM

    Hi,

    HAve u resolved it then please let me know

    Regards

    krishna

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