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CRM_ICWC_TEST parameter not working in CRM 2007

Hi,

In previous CRM versions, we have been able to get the view name to show up in the mouse hover text by adding the CRM_ICWC_TEST parameter with a value of 0X23456789 to our users. In CRM 2007, I am not able to get this to work. Has anyone else been able to?

As always, I promise to reward all useful answers.

Thank you,

John

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  • Best Answer
    Posted on Mar 20, 2008 at 12:06 AM

    Hi John,

    In CRM 2007, it will be more easier than CRM_ICWC_TEST parameter.

    If there is an TEXT box or table grid, you may put cursor in the TEXT box, or select the row of the grid, and press F2, then you will have a popup with all info you needed, more than the view info itself.

    For example, in IC Webclient, Service Orders, Overview,

    If you put cursor in Description text box, press F2, you will find

    Component = ICCMP_BTSHEAD

    View = BTSHeader

    Something like this.

    Then you will be able to display the configuration in

    transaction bsp_wd_cmpwb, by enter component, and Display button.

    Then expand the view folder, and find the BTSHeader.

    CRM 2007 has quite different structure. Thus we might have to do things bit differently.

    😊

    Hongyan

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